Authors

1. Kelley, Christina DNP, APRN, AGCNS-BC, NE-BC, NPD-BC, CNE, CCRN-K
2. Sitzer, Verna PhD, RN, CNS
3. Neumann, Kathleen MSN, RN, NPD-BC
4. Williams, Julie MSN, RN, CNS, MICN, CEN
5. Ecoff, Laurie PhD, RN, NEA-BC, CNL

Abstract

In response to the coronavirus pandemic, a multihospital healthcare system expanded its nursing resources to accommodate the anticipated and actual surge of patients infected with COVID-19. Nursing professional development practitioners rapidly implemented and evaluated a novel, structured orientation and training program to provide additional surge staffing. Transitioning to a team-based model using the new role of nurse extender ensured the continued deployment of safe, person-centered care. Evaluation strategies enabled iterative improvements to the program.