Keywords

adverse events, decision making, mixed method, medication errors, nurses, reporting

 

Authors

  1. Covell, Christine L. MSN, RN
  2. Ritchie, Judith A. PhD, RN

Abstract

The purpose of this study was to obtain a comprehensive understanding of how nurses respond to medication errors and identify strategies that nurses believe may improve reporting of these errors within hospitals. The findings suggest that nurses use a decision-making process when reporting medication errors. Medication error reporting may be improved by instituting a problem-solving approach to respectfully manage the event and providing nurses with clear guidelines, remedial education, and timely feedback.