Keywords

labor, leadership, magnet, outcomes

 

Authors

  1. Mayes, Diane MSN, RN
  2. Janzen, Sandra K. MN, RN, NEA-BC
  3. Quigley, Patricia A. PhD, ARNP, CRRN, FAAN

Abstract

For each hospital that has achieved Magnet designation as an organization of excellence, a unique story exists about its experience. Our story of excellence is founded in a long partnership between administration and union leadership spanning 2 decades. We recognize that excellence is not a steady state, rather a continued commitment to improved patient, staff, and organizational outcomes. This article provides a glimpse into one hospital's story-administration and union partnership in achieving and sustaining the American Nurses Credentialing Center's Magnet designation.