Abstract
This is the first external process evaluation of the American Automobile Association (AAA)/Canadian Automobile Association (CAA) Roadwise Review (RWR), a computerized self-assessment driving tool. A convenience sample of 34 Ontario drivers (16 men and 18 women, aged 66-92) took turns completing the RWR in pairs, and then took part in focus groups. Although impressions were generally favorable, researcher observations and participant feedback raised a number of concerns regarding mouse proficiency, task protocols, partner assistance, accuracy, and interpretation of results. Recommendations are provided to assist the AAA/CAA in modifying the RWR for both users and professionals in counseling drivers who may seek further assessment.