Keywords

employee perceptions of managers, ineffective managers, managerial selection, managerial selection problems, managerial training

Authors

1. Arnold, Edwin PhD
2. Pulich, Marcia PhD

Abstract

Inappropriate selection decisions that occur when individuals are hired or promoted into first-line managerial positions without full consideration of their qualifications can create major problems for health care organizations. This article examines the perceptions that employees may have regarding new managers who are ineffective and the problems resulting from inappropriate selection decisions and offers suggestions for avoiding these problems.