Keywords

Ambulatory care, Patient outcomes, Primary healthcare, Student projects

 

Authors

  1. Bostelman, Chelsea MSN, APRN, AGCNS-BC, OCN
  2. Passwater, Chelsea DNP, APRN, AGCNS-BC, OCN
  3. Urton, Michael DNP, APRN, AGCNS-BC

Abstract

Purpose/Objectives: Primary healthcare (PHC) is a clinical frontier full of opportunities for clinical nurse specialists (CNSs) to improve population outcomes, facilitate smooth care transitions, and overcome challenges through a unique lens. Clinical nurse specialist practice in primary care is exceedingly rare, and there is a paucity of literature on the topic. This article provides exemplary projects implemented by a CNS student in a primary care clinic.

 

Description of the Project/Program: Primary healthcare has been described as the "front door" of the health system. It has increasingly relied on nursing to deliver health services, yet PHC and nursing practice in this setting remain poorly defined. Clinical nurse specialists are well-positioned to define these concepts, standardize processes used to deliver services, and impact patient outcomes in PHC. The CNS student successfully supported a primary care clinic in these activities.

 

Outcome: Reviewing the impact of the CNS student's experience offers a better understanding of CNS practice in PHC.

 

Conclusion: Gaps exist in the literature regarding best practices and care delivery in PHC. Clinical nurse specialists are educationally prepared to address these gaps and improve patient outcomes at the health system's "front door." Utilizing a CNS's unique skill set achieves cost-effective and efficient healthcare delivery in a new way that bolsters the strategy of utilizing nurse practitioners to meet the challenge of provider shortages.