Authors

1. Tarasenko, Lindsey Marie PhD, RN
2. Weston, Marla J. PhD, RN, FAAN
3. Jones, Jacqueline PhD, RN, FAAN

Abstract

OBJECTIVE: To examine the relationships between practice environment factors and nurse manager (NM) perceptions of workplace mistreatment (WPM).

BACKGROUND: NMs have a unique perspective of business operations and care delivery and can offer insight into how WPM manifests in clinical settings at the leadership level.

METHODS: Researchers used a cross-sectional correlational design using a nonexperimental causal technique. A convenience sample of 139 NMs completed a survey regarding their perceptions of organizational change, the practice environment, and WPM.

RESULTS: NMs reported experiencing incivility (98%) and bullying (90%). Approximately 20% variance explained mistreatment by relationships with supervisors and budgeted resources (F_4,134 = 9.16, P = 0.000).

CONCLUSIONS: Modifiable factors can be identified to prevent or reduce WPM.