Organizations committed to the personal and professional success of their people know and practice the critical elements of leadership, day in and day out. The most successful leaders understand their responsibility to get to know their people-what they want and need as employees. This fast-paced interactive session will explore some of the most challenging aspects of management and leadership. Specific attention will be placed on the following: recognizing the characteristics of the "new breed" of employee; understanding the two types of motivation; mastering the nature of human nature (common behavior patterns of people); and considering the most important commandments for leadership effectiveness and success.

Section Description

We are pleased to present the abstracts from SGNA's 33rd Annual Course, SGNA on a Mission: Exceeding Expectations. The diversity of these topics certainly reflects the richness and breadth of our specialty. In keeping with the tradition of the Annual Course, we hope the following abstracts will encourage discussions for improving nursing practice and patient care outcomes.