Many endoscopy units are looking for ways to improve their efficiency without increasing the number of staff, purchasing additional equipment, or making the patients feel as if they had been rushed through the process. In service organizations, LEAN methods and tools focus on providing the most efficient and effective flow of service and products. Learn how to improve the efficiency of your endoscopy unit using the some of the principles currently used in manufacturing. Eliminate waste, standardize internal processes, establish visual control management, and set you and your team on a course of lasting improvement. Observe a project in action. Hear case studies used to illustrate the success of this method in Endoscopy departments.

Section Description

We are pleased to present the abstracts from SGNA's 33rd Annual Course, SGNA on a Mission: Exceeding Expectations. The diversity of these topics certainly reflects the richness and breadth of our specialty. In keeping with the tradition of the Annual Course, we hope the following abstracts will encourage discussions for improving nursing practice and patient care outcomes.