Handbook of Phlebotomy and Patient Service Techniques, 4th ed.

Pendergraph, G. E., & Pendergraph, C. B. Philadelphia: Lippincott Williams & Wilkins, 1998. 245 pp; $35.95; 1-800-638-3030; http://www.lww.com

This concise book is designed to train students in phlebotomy. The updated text incorporates information that helps the phlebotomist become a patient service technician, moving away from the laboratory setting and into bedside healthcare. By providing information on "multi-skill" training, the text helps prepare learners for various responsibilities in this field.