Authors

1. Briggs, Kelly MBA, RN, NE-BC
2. Sharma, Luv PhD, MBA, MS
3. Chandrasekaran, Arivand PhD
4. Douglas, Claudia DNP, RN, APN-C
5. Aroh, Dianne MS, RN, NEA-BC, FACHE
6. Finefrock, Douglas DO

Abstract

Improving nursing communication skills and HCAHPS scores