Authors

1. Ryan, Catherine PhD, RN, APN, CCRN, FAHA
2. Powlesland, Jean MS, RN
3. Phillips, Cynthia MS, APN, FNP-C
4. Raszewski, Rebecca MS, AHIP
5. Johnson, Alexia MS, APN, CCNS, CCRN, RN-BC
6. Banks-Enorense, Kelly DNP, APN, ACNS-BC
7. Agoo, Victor C. MSN, RN, CMSRN
8. Nacorda-Beltran, Rosalind BSN, RN, CPN
9. Halloway, Shannon BSN, RN
10. Martin, Kathleen MS, RN
11. Smith, Lenore D. BSN, RN, LCSW
12. Walczak, Debra APN-CCNS
13. Warda, Jane MS, RN
14. Washington, Barbara J. MSN, RN
15. Welsh, Julie MS, APN, CNS-BC, CMSRN, RN-BC, CRRN

Abstract

Limited research has been conducted on how nurses define or perceive "quality nursing care." We conducted focus groups to identify nurses' perceptions of quality care at a Midwestern academic medical center. Transcripts of the focus group sessions were analyzed using thematic analysis techniques, and 11 themes emerged: Leadership, Staffing, Resources, Timeliness, Effective Communication/Collaboration, Professionalism, Relationship-Based Care, Environment/Culture, Simplicity, Outcomes, and Patient Experience.