Abstract

Nurse managers are often inadequately prepared for leadership roles.3 Nonetheless, they're required to lead a team of nurses—sometimes in excess of 100 employees—to meet various goals set by organizations and regulatory agencies. Nurse managers must meet or exceed these performance measures (employee retention rates, quality and safety measures, and patient satisfaction scores), all of which have an impact on unit and organizational financial viability. Creating a culture conducive to positive patient outcomes is an essential skill for frontline nurse managers. This can be accomplished through transformational leadership.