Authors

  1. Mace-Vadjunec, Daneen RN, MHHS, ONC
  2. Hileman, Barbara M. BA
  3. Melnykovich, M. Ben RN, BSAS
  4. Hanes, Marina C. BA
  5. Chance, Elisha A. BSAS
  6. Emerick, Eric S. BA

Abstract

We assessed our level I trauma center's employees' perception of inter- and intradepartmental relationships to determine whether employees who work less often with patients feel less involved-the silo effect. We prospectively evaluated employees who provide direct patient care using the Trauma System Survey tool. Of 1155 employees, 699 responded. Combined interdepartmental relationships showed that 93% believed their unit communicated well with other units, and 86% thought other units communicated well with their unit. However, 69% experienced miscommunication between units. To reduce silos, communication is key. Training and multiunit events may help reduce these silos further.