Authors

  1. McClelland, Mark DNP, RN, CPHQ
  2. Lazar, Danielle MA
  3. Wolfe, Lindsay MPH
  4. Goldberg, Debora Goetz PhD, MBA, MHA
  5. Zocchi, Mark MPH
  6. Twesten, Jenny MPH
  7. Pines, Jesse M. MD, MBA

Abstract

Understanding hospital culture is important to effectively manage patient flow. The purpose of this study was to develop a survey instrument that can assess a hospital's culture related to in-hospital transitions in care. Key transition themes were identified using a multidisciplinary team of experts from 3 health care systems. Candidate items were rigorously evaluated using a modified Delphi technique. Findings indicate 8 themes associated with hospital culture-mediating transitions. Forty-four items reflect the themes.