Authors

  1. Tschannen, Dana PhD, RN
  2. Aebersold, Michelle PhD, RN
  3. Kocan, Mary Jo MSN, RN, CNRN
  4. Lundy, Francene BSN, MSA, RN
  5. Potempa, Kathleen PhD, RN, FAAN

Abstract

In partnership with a major medical center, senior-level nursing students completed a root cause analysis and implementation plan to address a unit-specific quality issue. To evaluate the project, unit leaders were asked their perceptions of the value of the projects and impact on patient care, as well as to provide exemplars depicting how the student root cause analysis work resulted in improved patient outcome and/or unit processes. Liaisons noted benefits of having an RCA team, with positive impact on patient outcomes and care processes.