Authors

  1. Salant, Talya MD, PhD
  2. Slavin, Samuel BA
  3. Baumrin, Emily BS
  4. Bordeu, Michelle MPH
  5. Rowley, Maura RN
  6. Brackett, Ethan MD, MPA
  7. Severin, Philip MD
  8. Behforouz, Heidi MD

Abstract

Beginning in 2007, a community health center and a community health worker organization collaborated on a community health worker initiative to improve diabetes outcomes among underserved communities. Despite a shared vision, the initiative ended prematurely because of a number of unexpected collaborative challenges. This article describes the results of a qualitative investigation into these challenges. Through examples, we show how our collaborative difficulties were due to 3 interacting influences: logistics, participation, and institutional culture. We argue for the importance of institutional cultural competency in health care collaborations and provide recommendations for future collaborations that takes into account these 3 overarching influences.