ABSTRACT
Background: As a progressive degenerative illness, dementia can reveal itself through a variety of symptoms such as intellectual deterioration, loss of recent memory, loss of cognitive ability, and psychological and behavioral problems. The telecare medical support system (TMSS) has been a part of dementia care in many countries for many years. Although worth considering, the TMSS model is difficult to directly implement in Taiwan because of cultural and social issues.
Purpose: This study explores the ease of use and usefulness of TMSS from the perspective of primary caregivers and assesses the benefits of TMSS in home dementia care.
Methods: We used a qualitative research method to explore the experience and perceptions of 30 primary caregivers who each used TMSS for 6 months in dementia care. Data were collected using 1-hour in-depth interviews. Four senior nurses conducted the content analysis.
Results: Approximately two thirds (63.3%) of the participants were primary caregivers of patients with Alzheimer's disease in the mild to medium stage of their illness. After using TMSS for the 6-month study period, participants held generally positive views of its usefulness and ease of use. Participants generally appreciated the ability of TMSS to self-diagnose care recipient conditions; provide reminders, care, and emotional support; and help stabilize the care recipient's condition and emotions.
Conclusions: We showed TMSS as an effective tool that helps reduce primary caregiver isolation and uncertainty and provides round-the-clock care management and safety checks using advanced technology and a professional care team. TMSS can effectively enhance dementia care.