Authors

  1. Crawford, Cecelia L. MSN, RN
  2. Johnson, Joyce A. PhD, BC-RN
  3. Valdez, Regina M. MA

Abstract

Nurse leaders need effective communication models to articulate the functions, processes, and activities of health care organizations. This article describes the development and use of a communication model to streamline the dissemination of information to the targeted organizational entities that need it. The model's step-by-step process enhances the broadcasting of information needed to ensure patient safety and promote quality patient care by capturing the components integral to the communication process.