Abstract
Implementing relationship-based care provides nurses with the opportunity to develop positive relationships with patients/families/staff and improve patient outcomes. This can be challenging on a large orthopaedic/neurosurgical hospital unit. The purpose of this article is to share the experiences from this process to encourage other units, with similar patient populations and size, to adopt relationship-based care as their care delivery model. Being able to give quality care in a safe and trusting environment is advantageous to the patient and satisfying to the nurse.