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Featured Articles

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  A Manager Asks: "But the Boss Is Always the Boss"
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  Coding, Reimbursement, and Managed Care

  Thomas Falen MA,Aaron Liberman PhD

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  Crucial Conversations: The Most Potent Force for Eliminating Disruptive Behavior

  Joseph Grenny BS

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  Effective Oral Presentations: Speaking Before Groups as Part of Your Job

  Charles R. McConnell MBA, CM

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  Health Care Professionals' Perceptions and Knowledge of Infection Control Practices in a Community Hospital

  Kristi L. Lewis PhD, MPH, CPH,Jon M. Thompson PhD

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  Impact of e-Consults on Return Visits of Primary Care Patients

  Kurt B. Angstman MD,James E. Rohrer PhD,Steven C. Adamson MD,Rajeev Chaudhry MD

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  Personality Traits and Career Satisfaction of Health Care Professionals

  John D. Richardson MA,John W. Lounsbury PhD,Tripti Bhaskar MA,Lucy W. Gibson PhD,Adam W. Drost MBA

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  Simulation Modeling for the Health Care Manager

  Michael H. Kennedy PhD, MHA, FACHE

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  Succession Planning Perspectives of Chief Executive Officers in US Hospitals

  Sandra K. Collins MBA, ABD

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  The Improving Efficiency of Critical Access Hospitals

  Jeffrey P. Harrison PhD, MBA, MHA, FACHE,Richard Ogniewski MHA,Steven Hoelscher MHA, FACHE