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  EDITORIAL: A Little Reminder at Holiday Time: Why Would a Reasonable, Rational Person Do That?

  Suzanne K. Powell MBA, RN, CCM, CPHQ

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  FROM THE EDITOR: In This Issue

  Frances Snowden BS, RN, CRRN, CCM

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  INSIDE CASE MANAGEMENT: A Catalyst for Change in Workers' Compensation

  Debra Jacobs RN, CCM, CRRN, CLNC,Frances Snowden BS, RN, CRRN, CCM

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  INSIDE CASE MANAGEMENT: A Catastrophic Nurse Case Manager Wears Many Hats

  Violet Clarke MPH, RN, CRRN, CCM,Frances Snowden BS, RN, CRRN, CCM

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  INSIDE CASE MANAGEMENT: Transitional Work Therapy on Site: Work Is Therapy!

  Mark Basich PT, MS, CEA, TWD, CWT,Terry Driscoll MSN, RN, CCM, QRP, TWD,Rick Wickstrom PT, CPE, TWD, CWT,Frances Snowden BS, RN, CRRN, CCM

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  NEWS AND VIEWS: A New Look at Diversity: Gathering Strength Across the Field

  Michael Garrett MS, CCM

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  The HeartBeat of Case Management

  Peter Moran MSN, RN,C, CCM,Mindy Owen RN, CRRN, CCM

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  Welcome to CoPing

  Sherry L. Aliotta BSN, RN-C, CCM