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Featured Articles

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  Are Patients in Western Turkey Contented With Healthcare Services? A Quality Assessment Study

  Sema Kuguoglu PhD, RN,Fatma Eti Aslan PhD, RN,Gülnur Icli PhD

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  Dance of the Call Bells: Using Ethnography to Evaluate Patient Satisfaction With Quality of Care

  Lynn Deitrick PhD, RN,Joanna Bokovoy DrPH, RN,Glenn Stern MA,Anne Panik MS, RN, CNAA

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  Examination of Incidents of Workplace Verbal Abuse Against Nurses

  Gürsel Öztunç PhD, RN

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  Float Pools and Resource Teams: A Review of the Literature

  Jennifer Dziuba-Ellis BScN, RN

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  Impact of a Continuing Education Activity on the Quality of Telephone Interventions by Nurses in an Adult Asthma Client Base

  Hélène Boutin MSc,Patricia Robichaud BSc,Pierre Valois PhD,Manon Labrecque MD, MSc

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  Meeting the Center for Medicare & Medicaid Services Requirements for Quality Assessment and Performance Improvement: A Model for Hospitals

  Laura M. Rogers MSN, RNC

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  Missed Nursing Care: A Qualitative Study

  Beatrice J. Kalisch PhD, RN, FAAN

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  Prevention and Education to Decrease Patient Falls Due to Syncope

  Ronnie Peterson MS, RN,Susan Berns MSN, RN

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  Quality of Care: A Comparison of Perceptions of Health Professionals in Clinical Areas in the United Kingdom and the United States

  Hugh P. McKenna PhD, RN,Sinead Keeney MRes,Lynne Currie BSc (Hons),Gill Harvey PhD, RN,Elizabeth West PhD, RN,Roberta H. Richey MRes, RN