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Featured Articles

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  Boosting Perceived Customer Orientation as a Driver of Patient Satisfaction

  Katrien Verleye ,Arne De Keyser ,Sophie Vandepitte ,Jeroen Trybou

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  Defining Best Practices for Interhospital Transfers

  Alyse Reichheld ,Jesse Yang ,Lauge Sokol-Hessner ,Gene Quinn

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  Going Silent: Redesigning the Activation Process for In-Hospital Cardiopulmonary Arrests

  Kyle R. Stinehart ,Carleen R. Spitzer ,Kimberly A. Evans ,Jeri Buehler ,Talal Attar ,Beth Besecker

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  Implementation and Assessment of a Proning Protocol for Nonintubated Patients With COVID-19

  Felicia R. D'Souza ,John P. Murray ,Sandeep Tummala ,Frances Puello ,David S. Pavkovich ,Daniel Ash ,Stephanie B. H. Kelly ,Albina Tyker ,Daniela Anderson ,Mary A. Francisco ,Nicole L. Pierce ,Matthew T. Cerasale

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  Postoperative Telehealth Visits Reduce Emergency Department Visits and 30-Day Readmissions in Elective Thoracic Surgery Patients

  Elwin Tham ,Kulvir Nandra ,Sung E. Whang ,Nathaniel R. Evans ,Scott W. Cowan

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  Prediction of Adverse Outcomes Within 90 Days of Surgery in a Heterogeneous Orthopedic Surgery Population

  Ryan Dimentberg ,Ian F. Caplan ,Eric Winter ,Gregory Glauser ,Stephen Goodrich ,Scott D. McClintock ,Eric L. Hume ,Neil R. Malhotra

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  Quality Changes Among Primary Care Clinicians Participating in the Transforming Clinical Practice Initiative

  Mingliang Dai ,Lars E. Peterson ,Robert L. Phillips

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  Use of Provider Scorecards to Improve Early Postoperative Recovery—Initial Implementation Study

  Shradha D. Khadge ,Anthony Tanella ,Francis Mtuke ,Stacie Deiner ,Jaime B. Hyman

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  Using Quality Improvement for Refining Program Materials for Exercise Promotion in Comprehensive Multiple Sclerosis Care

  Matthew Fifolt ,Emma V. Richardson ,Elizabeth A. Barstow ,Robert W. Motl