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  An Empirical Evaluation of Tukey's Control Chart for Use in Health Care and Quality Management Applications

  Jeffrey J. Borckardt PhD,Michael R. Nash PhD,Sue Hardesty MD,Joan Herbert MS,Harriet Cooney MSN,Chris Pelic MD

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  Capturing More Emergency Department Errors Via an Anonymous Web-based Reporting System

  Rahul K. Khare MD,Brad Uren MD,Robert L. Wears MD, MS

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  Cleveland Clinic Health System A Comprehensive Framework for a Health System Patient Safety Initiative

  Deborah M. Nadzam PhD, RN,P. Mardeen Atkins MPA, RN, CPHQ,D. Michael Waggoner MD,Richard Shonk MD, PhD

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  Design and Implementation of a Performance Measurement System in Swedish Health Care Services A Multiple Case Study of 6 Development Teams

  Beata Kollberg MSc,Mattias Elg PhD,Jan Lindmark MSc

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  Paying for Performance Implementing a Statewide Project in California

  Cheryl L. Damberg PhD,Kristiana Raube PhD,Tom Williams MBA, MPH,Stephen M. Shortell PhD

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  The Effect of Nursing Care on Overall Patient Satisfaction and Its Predictive Value on Return-to-provider Behavior A Survey Study

  Faten Fahad Al-Mailam DPA, MHA

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  The Times They Are A Changing Effects of Online Nursing Documentation Systems

  Caron Langowski BSN, MSNc, RNBC