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  An Educational Model to Introduce Staff Nurses to Continuous Quality Improvement/Total Quality Management Concepts

  KowalCatherine E. MBA, BSN, RN, CPHQ,Kagen-FishkindJody E. RN,SherlinMichelle M. RN,NewellGinger MSN,McCaffreyElaine RN,GentesJulie M. RN

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  An Evaluation of a Nurse Extern Program

  TritakAnn B. EdD, RN,RossBetty PhD, RN,FeldmanHarriet PhD, RN, FAAN,ParegorisBarbara MA, RN,SettiKaren RN, CNS, C

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  Implementing Effective Staff Education About Advance Directives

  DesRosiersMaureen MS, RN,NavinPatricia EdD, RN

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  Using an Outside Consultant for Staff Development

  WilliamsSusan A. DNS, RN