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Featured Articles

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  A Flexible Staffing Model for Patient Service Associates

  Carrie A. Kieltyka, MS,Sandra Robertson, MS, RN,Kathleen G. Behner, MBA

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  An Interactive Quality of Work Life Model Applied to Organizational Transition

  Sally Knox EdD, RN,Jo Annalee Irving MS, ARNP, CS

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  Improving Care Givers' Satisfaction with Information Received During Hospitalization

  Dawn A. Bailey MAOM, BSN, RN,Lorraine C. Mion, PhD, RN

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  Making Tough Choices in a Changing Healthcare Arena

  Robert Wagener MA, MDiv,Mileva Saulo EdD, RN

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  Quantum Mechanics and the Future of Healthcare Leadership

  Tim Porter-O'Grady EdD, PhD, FAAN

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  Registered Nurse Role Changes and Satisfaction with Unlicensed Assistive Personnel

  Marjorie Barter EdD, RN,Frank E. McLaughlin PhD, RN, FAAN,Sue A. Thomas EdD, RN