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Departments

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  Editorial: Van Cliburn, Resilience, and YOU

  Suzanne K. Powell RN, MBA, CCM, CPHQ

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  CCMC News and Views: Keeping Case Management Practice Strong: Avoiding Fragmentation Through a Patient-Centered Approach

  Patrice V. Sminkey RN

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  Legal & Regulatory Issues: Integrity and Accountability the Omnibus Final Rule: Part II

  Lynn S. Muller RN, BA-HCM, CCM, JD

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  News From the National Case Management Network of Canada: Case Management: A Success Story
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  Return to Work: A “Return” to Best Practice Basics: Establishing Rapport in Workers' Compensation Cases

  Sue Jensen PhD, RN, CCM, MSCC

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  Return to Work: On-site Health Clinics = Increased Productivity

  Renee Mattaliano MA, CRC, CDMS

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  The HeartBeat of Case Management: How Do You Say Good-Bye ... and Hello?

  Mindy Owen RN, CRRN, CCM