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Featured Articles

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  “Pay-for-performance” as a Quality Improvement Tool: Perceptions and Policy Recommendations of Physicians and Program Leaders

  J. Frank Wharam MB, BCh, BAO, MPH,Matthew B. Frank MDiv,Ann-Marie Rosland MD, MS,Michael K. Paasche-Orlow MD, MPH,Neil J. Farber MD,Christine Sinsky MD,Lisa Rucker MD,Kimberly J. Rask MD, PhD,Michael J. Barry MD,M. Kathleen Figaro MD, MS

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  “The People not the Policy”: Quality Improvement, Junior Doctors, and Cultural Change

  Paul Grant MBBS, MRCP, MSc

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  Bayesian Change Point Detection in Monitoring Cardiac Surgery Outcomes

  Hassan Assareh MS,Ian Smith MSc,Kerrie Mengersen

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  Facilitators and Barriers to the Implementation of Patient Flow Improvement Strategies

  Kevin J. Van Dyke MPP,Megan McHugh PhD,Julie Yonek MPH,Dina Moss MPA

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  The Best Period for Mortality Rates Associated With Hospital Stay: Hospital Mortality Performs Well for Nonsurgical Diagnostic Groups

  Jürgen Stausberg MD, PhD

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  Using the “Customer Service Framework” to Successfully Implement Patient- and Family-Centered Care

  Pavani Rangachari PhD,Anita Bhat MD, PhD,Yoon-Ho Seol PhD