Authors

  1. McKenna , Amanda L.
  2. Carter , Laurel E.
  3. Kase , Adam M.
  4. McCain , Josiah D.
  5. Fitzgerald , Patrick J.
  6. Kesler , Alex M.
  7. Varma , Suneel
  8. Cowdell , J. Colt

Abstract

By using a quality improvement methodology, we developed a standardized DA process that resulted in prompt care for patients without decreasing admission loyalty scores.