Are you frustrated with problem employees? Do you know what questions you can and cannot ask in an interview? This informative session will give you practical techniques to help you with the interview process as well as ideas on how to deal with your problem employees from the evaluation process through the disciplinary process.

Section Description

We are pleased to present the abstracts from SGNA's 33rd Annual Course, SGNA on a Mission: Exceeding Expectations. The diversity of these topics certainly reflects the richness and breadth of our specialty. In keeping with the tradition of the Annual Course, we hope the following abstracts will encourage discussions for improving nursing practice and patient care outcomes.