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Cultivating a high-performing team

Source:

Nursing Management

December 2017, Volume :48 Number 12 , page 26 - 34 [Buy]

Authors

  1. Zwillinger, Elizabeth BA, AS, RN, CMSRN
  2. Huster, Tammy MAS, BSN, RN, CMSRN, NE-BC

Abstract

Discover how one group successfully sustained HCAHPS scores in the 99th percentile over 18 quarters.

 

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