Authors

1. Normand, Lorrie DNP, MS, RN, NEA-BC
2. Black, Denise MSN, RN, ACNS-BC, APRN
3. Baldwin, Kathleen M. PhD, RN, ACNS-BC, ANP-BC, GNP-BC, FAACM, FAAN
4. Crenshaw, Jeannette T. DNP, RN, NEA-BC, FAAN, IBCLC, LCCE

Abstract

Don't overlook the importance of charge nurses. Learn how one organization redefined the role and strengthened these leaders, increasing patient and staff satisfaction.