Authors

  1. Stanbery, Kim DNP, RN
  2. Lindley, Karen MBA
  3. Huffman, Carolyn PhD, WHNP

Abstract

This study aims to determine the feasibility of using a digital tool and net promoter scores to measure real-time employee engagement. Participation rates with the digital tool had a statistically significant improvement when teams were able to see their engagement score in real time. The team's interaction with the digital tool may have served as a positive distraction during the pandemic.