October 2004, Volume 34 Number 10 , p 12 - 12
© 2004 Lippincott Williams & Wilkins, Inc. Volume 34(10) October 2004 p 12 Three keys to communication [INSIGHTS ON DEATH & DYING: PERSONAL INVOLVEMENT]
UFEMA, JOY RN, MS
I'm returning to nursing after 6 years raising a family. I don't want to specialize in hospice, but I've never shied away from talking with patients who are terminally ill. I just want to make sure I'm doing it the right way. How can I help patients feel comfortable with me? —P.O., PA.
Many nurses have been warned against getting emotionally involved, but I believe that getting involved is what happens when you genuinely care about your patients. I know that the patients with whom I've become the most involved are the ones with whom I've felt the greatest reward.
Good communication has three components: a desire to communicate, openness to suspend judgment, ...