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Journal of Nursing Care Quality

June 2013, Volume 28 Number 2 , p 147 - 152


  • Judy Davidson DNP, RN, FCCM
  • Gena Lamontagne BSN, RN
  • Lori Burnell PhD, RN
  • Nancy Saks PhD, RN
  • Marlys Vespe MSN, RN
  • Diane Schloeder BSN, RN, CPHQ, FABC
  • Tracy Layne MSN, RN, CCRN


The purpose of this project was to translate safety concerns extracted from written survey comments into actionable items. This project then served as the catalyst for resolving a number of significant safety issues in a performance improvement model and helped to create a reliable and efficient process for future thematic reviews

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