Keywords

 

Authors

  1. Kowitt, Jack BBA
  2. Hollingsworth, Karen W. RN, MS

Abstract

An information system selection process offers a unique opportunity to foster improved communication and understanding among hospital departments, especially as they relate to information needs, language differences, and work processes. Because nurses are integral to the functions of nearly all departments, their presence on system selection teams should be aggressively pursued. The consequences of not including nursing on selection teams are potentially dire. Participation in the computer system development also helps each department and the information systems department work together to gain buy-in and enthusiasm for the services of the system. Nurses themselves should want to participate in the process because in the long run, a well-informed, culture-aware, decision-making process results in a better work environment and improved processes.