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Featured Articles

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  Barriers to Reframing Surprise as "Opportunity" in Health Care: A Commentary on McDaniel, et al.

  Kathleen Montgomery

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  Do Appealing Hospital Rooms Increase Patient Evaluations of Physicians, Nurses, and Hospital Services?

  John E. Swan ,Lynne D. Richardson ,James D. Hutton

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  Does Quality of Care Lead to Better Financial Performance?: The Case of the Nursing Home Industry

  Robert Weech-Maldonado ,Gerald Neff ,Vince Mor

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  Governance Forms in Health Systems and Health Networks

  Jeffrey A. Alexander ,Shoou-Yih D. Lee ,Gloria J. Bazzoli

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  Organizational Strategy and Diversity Management: Diversity-Sensitive Orientation as a Moderating Influence

  Kathryn H. Dansky ,Robert Weech-Maldonado ,Gita De Souza ,Janice L. Dreachslin

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  Primary Care Practices are Full of Surprises!

  Benjamin F. Crabtree

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  Strategic Groups and Outcomes in Nursing Facilities

  Nicholas G. Castle

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  Surprise, Surprise, Surprise! A Complexity Science View of the Unexpected

  Reuben R. McDaniel ,Michelle E. Jordan ,Brigitte F. Fleeman