Keywords

confidentiality, health information, HIPAA, privacy

 

Authors

  1. Mancilla, Desla MPA, RHIA
  2. Biedermann, Sue MSHP, RHIA

Abstract

It is necessary to recognize the importance of gaining consumers' trust in how their health information is accessed and used. With the increased use of technology for creating, maintaining, and transmitting health information and the inherent distrust of these kinds of systems, consumer support for advantageous technology is lacking. This article addresses numerous protective measures that are in place and the role of healthcare professionals in building trust with healthcare consumers.