April 2005, Volume 35 Number 4 , p 67 - 67
© 2005 Lippincott Williams & Wilkins, Inc. Volume 35(4) April 2005 p 67 Foot-in-mouth disease [ETHICAL PROBLEMS: CULTURAL DIVERSITY]
SALLADAY, SUSAN A. RN, PHD
I work with a nurse (let's call her Maxine) who means well, but she doesn't understand much about other cultures. She's attended hospital cultural diversity classes but just doesn't get it. (In fairness, they're not all that informative.)
Maxine puts her foot in her mouth several times a week. For example, yesterday she described a case management meeting to a Lakota Sioux patient by saying, “Your doctors and nurses will get together and powwow about your case.” How can we get through to her without hurting her feelings? —A.C., WYO.
If Maxine doesn't intend to be rude, then the issue is ignorance. She simply doesn't recognize racial and cultural ...